CTI Industries Corporation warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship. CTI, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or re-manufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.

This warranty is intended and valid solely for the original retail purchase, and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. CTI dealers, service centers, retailers or others reselling CTI products do not have the right to alter, modify, or in any way change the terms and conditions of this warranty.

This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, and dis-assembly, repair, or alteration by anyone other than CTI or an authorized CTI service center. Further, the warranty does not cover damage to the unit caused by immersion in water or liquid, or from dropping.

What are the limits on CTI’s liability?
Except to the extent prohibited or limited by applicable law, and except as expressly provided herein, CTI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Except the extent prohibited or limited by applicable law, CTI shall not be liable or responsible for loss, injury or damage of any kind arising from the purchase, use, misuse, or inability to use the product, or the breach of any warranty provided herein, including without limitation, incidental, exemplary, special or consequential damages, or loss of profits. The sole remedy of the purchaser of the product with respect to any breach of warranty shall be the remedy specifically provided for herein.

How to Obtain Warranty Service:
If you have any questions regarding this warranty or would like to obtain warranty service, please call the number below and a convenient service center address will be provided to you.

In the U.S.A.

In Canada

Bags and Rolls: CTI makes no warranty, expressed or implied, written or oral, including that of merchantability or fitness for any particular purpose with respect to bags and rolls.

In the United States, this warranty is offered by CTI Industries Corporation located in Lake Barrington, Illinois. If you have any other problem or claim in connection with this product, please write our Customer Service Department. PLEASE DO NOT RETURN THIS PRODUCT TO THE ADDRESS LISTED ABOVE OR TO THE PLACE OF PURCHASE.